Duty officer training workshops

Attention all duty officers: fielding consular enquiries usually means helping out with lost passports, but what do you do if it is something more serious, such as a fatality? How do you share this devastating news with families?

Local regulations can be confusing, particularly at an emotional time, and the response to a sudden, unexpected tragedy in the UK may not be the same as your citizens expect at home.

This autumn, Rowland Brothers International is pioneering innovative Duty Officer Workshops for consuls – or indeed any staff at your mission – to help you manage a situation such as this.

Information sessions are free of charge.

If you are interested in participating or would like more details, please email seminar@rowlandbrothersinternational.com or call Sue Ackerman of Rowland Brothers on 020 8684 2324