New Visitor Victim Service

The newly-launched International Visitors Victim Service gave a talk to consular staff at an event hosted by the Canadian High Commission.

The IVVS provides free,confidential, emotional and practical support for international visitors who have been the victims of crime, from theft to violent offences or sexual assault.

The IVVS is funded by the Mayor’s Office for Policing And Crime (MOPAC) and is delivered by Victim Support.

Two International Visitor Advocates (IVAs) are based in the West End Central Policy Station. Launched in January, it has already assisted in over 130 cases.

The service will give practical support for visitors including a language line, liaising with hotels and travel agents, re-booking flights, and helping with money transfer agencies and banks. Food vouchers and financial assistance can also be provided to those in need.

The IVVS works with consuls to assist victims in obtaining travel documents and to contact the victim’s family.

Deputy High Commissioner Alan Kessel said initiative was an “excellent complement” to the assistance consuls provide to citizens in difficulty.

International Visitor Advocates are based at West End Central Police Station, 27 Saville Row, tel 020 7321 8879